Mailbox management
Enrolling mailboxes, sync state, and what removing one does not delete.
Enrols a shared or personal mailbox against an office, shows sync state (last run, consecutive failures, last error), and lists delivered messages once mail is writing rows.
Rules that surprise people
- Only enrolled mailboxes are synced (R46).
- One mail process holds a single Graph delta cursor per mailbox. Two instances would fight over the cursor.
- Removing a mailbox does not delete its conversations (R48). They stay reachable; the mailbox just leaves enrolment.
- Outbound reply-to is the shared office mailbox even when the engineer is the from (R55). Customers reply to an address FlowOS syncs.
- Internet message ids of sent mail are recorded (R56). Without that, delta sync would ingest our own quotation as a new inbound document.
Who uses it
Administrators (Email Management, employee mailbox panel). Sales people work what arrived; they do not add mailboxes.
Related: Collecting mail · Connected systems.