Preparing a quotation
From a read enquiry to a sent Flowtech quotation.
What this process achieves
Turns a read enquiry into a Flowtech quotation: one line per instrument, each naming a product, a complete order code, a rate and a discount, with charges, tax and terms, sent from FlowOS.
Who is involved
- Sales person — every decision on this page; send is
quote:send. - The system — assembles the lines, marks which option choices the duty rules out, and does the arithmetic.
What starts it
Opening the quotation on a processed opportunity.
The steps
- The system assembles the draft. Each quotable line becomes a quotation line carrying the top-ranked product, its option menus, and the customer’s stated construction already selected where it matched. Lines in a category Flowtech does not make are listed as skipped, with the reason. Header fields come from the party master where known.
- The sales person checks the product. Where they disagree with the ranking, they pick another entry from the shortlist. Reasons are shown unchanged.
- They complete the option code. Every menu shows allowed, ruled out or unconfirmed. A group where the whole menu is ruled out is a line-level problem — the family is wrong — not an empty dropdown.
- They enter the money. Unit rate, per-line discount, overall discount.
- They set the commercial terms. Charges on or off; tax IGST or CGST+SGST; payment and delivery from the T&C master.
- They send. Only fully resolved lines go out (R38). Unpriced lines make the whole quotation unpriced (R37). Send is recorded; reply-to is the shared office mailbox (R55).
The quotation is rebuilt from scratch on every view (R45). If the enquiry was re-read since the draft, a banner says so and says what changed.
Rules that apply
R23–R38, R40–R45, R55, R56.
Related: Quotation builder · Pricing and totals.