How an email is read, layer by layer

How an email is read, layer by layer A workflow diagram generated by Archify. 01 / The layers, for an enquiry EX / Other kinds, and entered by hand EX / Client mail after the enquiry Stored email · rows and files · The layers, for an enquiry Stored email rows and files Read the files · convert and clean · The layers, for an enquiry Read the files convert and clean Name the stage · kind from the one email · The layers, for an enquiry Name the stage kind from the one email Name categories · from text and files · The layers, for an enquiry Name categories from text and files Read the lines · found, stated or missing · The layers, for an enquiry Read the lines found, stated or missing Suggest products · from the catalogue · The layers, for an enquiry Suggest products from the catalogue Entered by hand · API stores a message · Other kinds, and entered by hand Entered by hand API stores a message Type a forward · newest stage message · Other kinds, and entered by hand Type a forward newest stage message Anchor the mail · to enquiry and version · Other kinds, and entered by hand Anchor the mail to enquiry and version Fetch earlier mail · up to 50 messages · Other kinds, and entered by hand Fetch earlier mail up to 50 messages Our quotation · generated and issued · Other kinds, and entered by hand Our quotation generated and issued Change reader · changes and answers · Client mail after the enquiry Change reader changes and answers Order reader · lines and totals · Client mail after the enquiry Order reader lines and totals Saved for a person · Inbox and Needs Review · Client mail after the enquiry Saved for a person Inbox and Needs Review linked names mail we lack purchase order same steps enquiry forwarded chain Legend Code step Stored data Model step

What is built

  • • Every layer on the main path, and the readers for client mail
  • • Reading the lines starts by itself once a category is confirmed
  • • Fetching earlier mail is off unless switched on

Stage and anchor

  • • The model names each email; a forward of a chain takes its newest stage
  • • Post-quote mail links to its enquiry and sent quotation version
  • • Working the stage out across a conversation comes later

Safe by default

  • • Unsure: Needs Review, a person picks the type. A failed call: retry, then review
  • • Every layer saves its answer; reading again replaces it