---
title: Pricing and totals
description: Rates, discounts, charges, tax, and why unpriced is not zero.
sidebar:
  label: Pricing
  order: 7
---

The arithmetic on a quotation. The **item code** may carry a list price; option
rates, when present, come from the catalogue-wide rate book. Either way, a
missing rate is **unpriced**, not zero.

## The chain

1. Gross (qty × rate per line).
2. Less **line discounts**.
3. Less **overall discount** (percentage wins where both a percentage and a
   flat amount are set) (R44).
4. That is **basic value**.
5. Plus **charges** (packing & forwarding, freight, transit insurance,
   installation, third-party inspection) → **taxable value**.
6. Plus **GST** → grand total.

Tax is charged on the taxable value, not on the basic value (R41). GST is 18%
as IGST, or CGST+SGST at 9% each. Packing, freight and installation billed by
us are inside the tax base.

## Charges are not all the same

| Setting | Meaning | On the printed quotation |
| --- | --- | --- |
| **On, with an amount** | We are billing it | Shown |
| **On, at zero** | We checked; it is free | Left off rather than shown as 0 |
| **Off** | The **buyer** bears it | Left off; the term that says they bear it stays |

They are not interchangeable (R42).

## Guards

- Any line without a rate makes the **whole** quotation unpriced (R37).
- A discount can never become a surcharge (R43).
- Only fully resolved lines print or send (R38).

Related: [Quotation builder](/business/features/quotation-builder) ·
[Item Master](/business/features/item-master) ·
[Pricing Library](/business/features/pricing-library).