---
title: The process
description: How Flowtech's work runs in FlowOS — rules, journeys and features.
sidebar:
  order: 0
---

This section is the client's process as FlowOS applies it. Start with
[Overview](/business/overview) if you are new; cite
[Business rules](/business/business-rules) from a journey or a feature.

| Kind | Where |
| --- | --- |
| Picture of the system | [Overview](/business/overview) |
| What the business can do | [Capabilities](/business/capabilities) |
| Who can do it | [Roles](/business/roles) |
| Words as this product uses them | [Glossary](/business/glossary) |
| States and what cannot be undone | [Lifecycles](/business/lifecycles) |
| Numbered rules | [Business rules](/business/business-rules) |
| What runs without a click | [Automatic behaviour](/business/automatic-behavior) |
| Other systems | [Connected systems](/business/connected-systems) |
| What still needs a person | [Limitations](/business/limitations) |
| Open questions | [Coverage](/business/coverage) |

The main journey is [Enquiry to quotation](/business/workflows/enquiry-to-quotation).

The catalogue is the usual source of confusion — start at
[Item Group Master](/business/features/item-groups) then
[Item Master](/business/features/item-master) and
[Decodification](/business/features/decodification). For the actual create
flow, with screenshots, see
[Setting up catalogue data](/business/workflows/setting-up-catalogue-data).